Refund & Return Policy

At StandUpnes, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and refund policy.

Return Eligibility:

  • You can return most items within 30 days of purchase, provided the product is unused, in its original condition, and in the original packaging.
  • Sale or discounted items are not eligible for return or refund unless defective.

How to Return:

  1. Contact our customer service team at [Your Contact Information] to request a return authorization.
  2. Pack the item securely and send it back to the address provided by our team.
  3. Once received, we will process your refund or exchange within 7 business days.

Refunds:

  • Refunds are processed to the original payment method.
  • Shipping costs are non-refundable unless the item is defective or incorrect.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a full refund or exchange.

Contact Us:

For any return or refund inquiries, please email us at [email protected].

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