Refund & Return Policy
At StandUpnes, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and refund policy.
Return Eligibility:
- You can return most items within 30 days of purchase, provided the product is unused, in its original condition, and in the original packaging.
- Sale or discounted items are not eligible for return or refund unless defective.
How to Return:
- Contact our customer service team at [Your Contact Information] to request a return authorization.
- Pack the item securely and send it back to the address provided by our team.
- Once received, we will process your refund or exchange within 7 business days.
Refunds:
- Refunds are processed to the original payment method.
- Shipping costs are non-refundable unless the item is defective or incorrect.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order for a full refund or exchange.
Contact Us:
For any return or refund inquiries, please email us at [email protected].